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Pre/Post Sales Support

Pre sales support

2-hour response, on-site resolution within 48 hours, 24-hour service.
Five major offices and four service areas have been established nationwide to ensure accurate and efficient installation services.
We have multiple offices in Guangzhou, Foshan, Dongguan, Jinjiang, Fujian, Wenzhou, Zhejiang, Jiangyin, Jiangsu, Shijiazhuang, Hebei, Jinjiang, Fujian, Jinan, Shandong, Chengdu, Sichuan, Shenyang, Liaoning, and Tongcheng, Anhui.
Each device is equipped with remote maintenance tools for the system, providing timely, efficient and free training and technical guidance to users.
All management and control software is upgraded for free for life.
The company has a sales and after-sales service team of over 50 people, and its services have received unanimous praise from domestic and foreign users for a long time.

After sales support

Train

Train

After the installation of the equipment is completed, we provide users with thoughtful visual inspection equipment operation and maintenance training for free, and provide technical training support during the warranty period

Maintenance

Maintenance

Free maintenance during the warranty period

Replacement of accessories

Replacement of accessories

During the warranty period, if there is a malfunction, free replacement or repair parts will be provided. Outside the warranty period, replacement or repair parts will be provided at a discounted price.

Remote Services

Remote Services

Provide lifelong remote and telephone support services, as well as free software upgrade services

Technical Data

Technical Data

Each device provides users with detailed and comprehensive equipment manuals and related technical materials, helping users develop standard operating procedures for visual inspection equipment